Frequently Asked Questions

Last updated: September 24, 2026

How do I cancel my subscription?

You can cancel your subscription at any time through the Google Play Store or via the app's settings menu under 'Subscription Management'. Cancellations take effect at the end of the current billing cycle.

Is my location data safe?

Yes, your location data is securely synced to Firebase solely for emergency tracking and alerts. You can disable this feature in the settings menu at any time.

How do offline maps work?

Once downloaded, offline maps store essential navigation data on your device, allowing you to view maps, search places, and get directions without an active internet connection.

What is the No-Refund Policy?

In compliance with Google Play Store guidelines, we adhere to a strict no-refund policy for all in-app purchases and subscriptions. Please ensure you review your plan before purchasing.

Do AI Survival Guides require internet?

Yes, the AI generation relies on the Google Gemini API. However, you can save the generated guides to your local device for offline reading later.